Mike Jude is a program manager at Stratecast/Frost + Sullivan in charge of the consumer
communication services practice. He brings 30 years of experience in technology management in
manufacturing, wide-area network design, intellectual property management and public policy. Jude
holds degrees in electrical engineering and engineering management and a Ph.D. in decision
analysis. He is co-author of The Case for Virtual Business Processes: Reduce Costs, Improve
Efficiencies and Focus on Your Core Business (Cisco Press, 2003).