Ron Miller is a freelance technology journalist, blogger, FierceContentManagement editor and
Contributing Editor at EContent Magazine. He has been writing about technology since 1988 and
publishing credits include InsideCRM, CIO.com, Streaming Media Magazine, eWeek, BusinessWeek
SmallBiz and Network World. He has also written white papers, documentation and training for a
variety of corporate clients, big and small. He co-founded www.socmedia101.com in 2009 and
contributes regularly to its content.