Silvia Hagen is CEO of Sunny Connection AG in Switzerland and she has served as a senior
consultant and analyst to many mid- and large-sized companies. She is the author of "Novell's
Guide to Troubleshooting TCP/IP" (ISBN 0-7645-4562-0), published by Wiley & Sons, "IPv6
Essentials, Second Edition" published by O'Reilly (ISBN 0-5961-0058-2) and "SLP -- Guide to Service
Location Protocol," published by Podbooks (ISBN 1-893939-359).