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  • Bots infiltrate IT help desk software

    IT support requires a great deal of perfunctory tasks and communications. You'll soon be able to hand off the routine to bot-based IT help desk tools and integrations. Continue Reading

  • Artificial intelligence meets enterprise collaboration systems

    Artificial intelligence has entered the world of enterprise collaboration. Learn more about how Microsoft, Salesforce and Oracle are folding AI into collaboration. Continue Reading

  • So many ways to deliver applications, so little time

    In lieu of installing all apps directly on users' desktops and mobile devices, IT has a plethora of options to deliver applications -- desktop and application virtualization, desktop as a service, web apps and hybrid strategies. Each method comes with advantages and drawbacks when it comes to security, compatibility, cost and development complexity. This month's cover story of Access magazine delves into these issues to help you figure out what's best for your different applications.

    In a column, our enterprise desktop expert explains when it's better to deliver full desktops versus single applications. And along with determining how to deliver applications, it's critical to focus on the back-end infrastructure. Another column this month explores what to consider for the third-party systems behind mobile specifically. The Deep Dive looks at mobile threat detection technology and why it hasn't reached critical mass yet. Finally, the new App Spotlight shines on Slack, a growing option for enterprise collaboration.

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