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By Geneva Stephens Manage Feb 02, 2015

Improving data quality with better CRM system design

If your CRM system isn't designed for ease of data entry, it can undermine data analysis and decision making. Here's how to promote cleaner data. Continue Reading


By Geoffrey Bock Evaluate Feb 02, 2015

Website personalization gains currency

Companies are finding that website personalization through tailored, contextual content is critical in expanding reach and creating new audiences. Continue Reading


By Lauren Horwitz Get Started Feb 02, 2015

The double-edged sword of location-based technologies

Location-based technologies like personalization are yielding valuable consumer data, but companies need to be careful stewards of the information. Continue Reading


Manage Feb 02, 2015

Why companies wrestle with the 360-degree customer view

Getting a holistic view of customers takes more than technology; companies need to eliminate data silos and gain insight about customer experience. Continue Reading


By Geoffrey Bock Evaluate Feb 02, 2015

Why DAM systems aren't keeping pace with digital tasks

DAM systems have historically managed images and video in a discrete way. But they haven't kept pace with changing digital experiences and new tasks. Continue Reading


By Danny Estrada Evaluate Feb 02, 2015

Why designing for mobile CRM has been falling flat

While companies are hot to trot on mobile CRM, they can lose sight of the purpose of mobile tasks: to bring efficiency and productivity. Continue Reading


By Dan Ring Jan 30, 2015

Farm gear manufacturer makes hay with Budget Maestro

Longtime user says Budget Maestro is much easier to use than Microsoft Excel for BP&F but needs better formatting for printed reports. Continue Reading


By Spencer Smith News Jan 30, 2015

Avnet launches IT maintenance services offering for partners

In channel news this week, Avnet Technology Solutions introduced a new service for solution providers and suppliers; Check Point released a global partner program; and more. Continue Reading


By Katherine Finnell News Jan 30, 2015

Video key to future of Web conferencing services future

Millennials, mobile workers driving changes in organizations' attitudes and usage of Web conferencing services, study shows. Continue Reading


By Michael Heller News Jan 30, 2015

GHOST Linux bug update: WordPress, other PHP applications vulnerable

PHP applications, including WordPress, are vulnerable to the GHOST Linux exploit, but overall the flaw may not be as dangerous as first thought. Continue Reading