Conversations: How is your company working to glean predictive insights from social media listening?
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ComputerWeeklyAug 13, 2015
How To Simplify ITSponsored Jun 01, 2015
SearchCRMManage Jul 23, 2015
SearchContentManagementManage Aug 03, 2015
Predictive analytics through social media listening offers the prospect of converting Web chatter into actionable insights, but technology and decision-making processes must mature. Continue Reading
SearchHealthITMar 24, 2015
SearchBusinessAnalyticsEvaluate Jul 24, 2015
SearchSoftwareQualityEvaluate Jan 22, 2015
SearchSAPEvaluate May 28, 2015
Companies can use SAP's Quality Issue Management application to get a 360-degree view of customer complaints, from their origin through the complaints handling process. Continue Reading