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By Paul Kirvan Evaluate Sep 08, 2015

What are some network recovery best practices?

Learn what can disrupt service for WANs and LANs, and identify key criteria for network recovery following a disaster. Continue Reading


By Brien Posey Evaluate Oct 09, 2015

What are some Office 365 disaster recovery best practices?

Microsoft's guidelines for Office 365 disaster recovery and backup can be vague at times. Expert Brien Posey discusses the vendor's policies and what users need to be aware of. Continue Reading


By Nicole Lewis Get Started Oct 07, 2015

Securing data in the cloud: Should channel partners build a practice?

Channel partners have an opportunity to provide cloud security consulting services as clients seek to bolster cloud data protection amid growing cybersecurity threats. Continue Reading


By Stephen J. Bigelow Get Started Sep 29, 2015

What are the best practices for VMware vMSC deployment?

When it comes to VMware vMSC deployment, two factors to keep in mind are distance and storage subsystems. Continue Reading

Manage the Infrastructure

Sponsored Sep 24, 2015

Best Practices for Implementing Converged Infrastructure in the Data Center

Converged infrastructure projects require careful planning in order to succeed. Learn some best practices to make sure yours gets off to a great start. Continue Reading


By Brian Holak Evaluate Sep 22, 2015


By Kevin Beaver Manage Sep 17, 2015

Email security best practices sanction self-assessments

Do you have the guts and technology know-how to undertake a self-assessment of your organization's Exchange-related risks? If so, start here. Continue Reading


By Alan R. Earls Manage Sep 15, 2015

Embrace these cloud service-level agreement best practices

SLAs help users know what to expect from their cloud provider. But they also present a number of headaches for the enterprise, according to legal experts. Continue Reading


By Scott Sachs Evaluate Sep 01, 2015

Call routing practices focused on customer journey

Demographic-based call routing has refocused old techniques to provide the best customer journey. Continue Reading


By Shaun Sutner Manage Aug 20, 2015

Late-stage best practices for implementing ICD-10

In a two-part Q&A PointClickCare ICD-10 expert, Genice Hornberger, explains what providers should do in the last phases of implementing ICD-10. Continue Reading