Searching all of TechTarget| 2,803 results for "selfservice"


By Scott Sachs Evaluate Jul 02, 2015

Online self-service shouldn't detract from overall quality

Companies must be consistent with aligning their service offerings and strive for a high-quality customer experience regardless of channel. Continue Reading


By Ed Burns News Jun 23, 2015

Putting the data governance plan in self-service analytics

As self-service analytics software becomes more common, users are calling on vendors to beef up governance capabilities. Continue Reading


By Jack Vaughan Manage Jun 30, 2015

Self-service data preparation tools tap into machine learning

Machine learning is a hot technology in analytics applications -- and it also underpins new data preparation tools that let business analysts and users integrate data for analysis. Continue Reading


By Ed Burns News Jun 29, 2015

MicroStrategy unveils its new take on self-service analytics

MicroStrategy has introduced the first major new version of its BI software in six years, and it's playing for self-service customers with the MicroStrategy 10 release -- but with a focus on governance. Continue Reading


By David A. Teich Manage Mar 13, 2015

Self-service business intelligence tools don't sideline IT

Self-service BI tools aren't self-sufficient -- data governance concerns and the complexity of data visualization mean IT teams must remain in the mix. Continue Reading


By Ed Burns News May 20, 2015

BI teams cater to users to boost self-service analytics adoption

Self-service business intelligence and analytics tools require thoughtful deployment plans to get business users to willingly integrate them into operational workflows. Continue Reading


By Craig Stedman Manage Apr 30, 2015

Self-service tools, data visualization software give BI a new look

Self-service business intelligence and data visualization tools can make it easier for business users to analyze BI data. But there's a lot that needs to be done up front to make that happen. Continue Reading


By Cliff Saran Apr 22, 2015

Why self-service and automation will power mass adoption of BI

Tibco’s analytics head, Brian Gentile, believes business intelligence needs to adapt for mass-market adoption Continue Reading


By Lauren Horwitz News Apr 17, 2015

Customer self-service a must-have for Oracle Collaborate attendees

Companies now see online self-service options as a must-have for customer experience strategy. Continue Reading


By Ed Burns News Mar 25, 2015

Self-service analytics needs strong data architecture foundation

The adoption of self-service BI and analytics tools continues to grow. But understanding how to support their use is a must -- and that starts with a solid architecture for analytics. Continue Reading