Searching all of TechTarget| 2,707 results for "selfservice"


By Ed Burns News May 20, 2015

BI teams cater to users to boost self-service analytics adoption

Self-service business intelligence and analytics tools require thoughtful deployment plans to get business users to willingly integrate them into operational workflows. Continue Reading


By Craig Stedman Manage Apr 30, 2015

Self-service tools, data visualization software give BI a new look

Self-service business intelligence and data visualization tools can make it easier for business users to analyze BI data. But there's a lot that needs to be done up front to make that happen. Continue Reading


By Cliff Saran Apr 22, 2015

Why self-service and automation will power mass adoption of BI

Tibco’s analytics head, Brian Gentile, believes business intelligence needs to adapt for mass-market adoption Continue Reading


By Lauren Horwitz News Apr 17, 2015

Customer self-service a must-have for Oracle Collaborate attendees

Companies now see online self-service options as a must-have for customer experience strategy. Continue Reading


By Ed Burns News Mar 25, 2015

Self-service analytics needs strong data architecture foundation

The adoption of self-service BI and analytics tools continues to grow. But understanding how to support their use is a must -- and that starts with a solid architecture for analytics. Continue Reading


By Ed Burns News Mar 20, 2015

Relief groups get big helping hand from self-service BI tools

Fundraising for charitable organizations can be extremely competitive, so some nonprofits are turning to self-service BI to help gain an edge in attracting donors and improving operations. Continue Reading


By David A. Teich Manage Mar 13, 2015

Self-service BI tools don't push IT teams to the sidelines

Self-service BI tools aren't self-sufficient -- data governance concerns and the complexity of data visualization mean IT teams must remain in the mix. Continue Reading


Feb 11, 2015

A Computer Weekly buyer's guide to enterprise app stores and self-service IT

Computer Weekly assesses how businesses can go about setting up an enterprise app store and integrating it with IT service management in this 11-page buyer's guide. Continue Reading


By Tim Ehrens Evaluate Feb 03, 2015

Can online self-service make contact centers more efficient?

Companies can use online self-service tools to ease the burden on contact center agents. But phone calls are still critical to multichannel service. Continue Reading


By Rick van der Lans Evaluate Oct 29, 2014

Self-service software missing from operational BI picture

Consultant Rick van der Lans says most self-service business intelligence tools fall short at the operational level, leaving some key business users locked out of the self-service BI process. Continue Reading