Searching all of TechTarget| 136,944 results for "service"


By Frank Siemons Evaluate Oct 26, 2016

What to know about SIEM as a service before deployment

There's been increased interest in SIEM as a service and enterprises need to get to know the model before using it. Expert Frank Siemons explains what's different about it. Continue Reading

Data In the Cloud

Sponsored Oct 07, 2016

Outcome-Based Service Delivery

The availability of commoditized technology delivered “as a service” via the Internet means we are less focused on specific hardware and software. Rather, it’s all about the outcome—and in today’s dynamic and ... Continue Reading


By Karl Flinders Oct 19, 2016

Apprentices flourish in IT services sector

Members of the apprentice scheme at UK IT services firm MCSA tell Computer Weekly why university was not the natural progression for them Continue Reading


By Carlos Casanova Get Started Aug 25, 2016

Service Management conferences offer more

No one single focused approach will work for every organization or even across an entire organization. We must be open to different styles, approaches, frameworks and models. Continue Reading


By Spencer Smith News Jul 29, 2016

IManage: Professional services market embracing cloud services

As cloud computing becomes ubiquitous among professional services firms, vendors like iManage look to meet their business-specific demands. Continue Reading


Aug 31, 2016

KYC: a financial services business enabler

In the financial services arena, know your customer (KYC) is set to emerge as a key strategic element of organisations’ business models Continue Reading


By David Maldow Evaluate Oct 28, 2016

Exploring the Blue Jeans video conferencing service and apps

High interoperability with other video conferencing providers and no on-premises hardware are the fabric of the Blue Jeans video conferencing service. Continue Reading


By Karl Flinders Oct 28, 2016

Interview: How Swedish bank prepared robot for customer services

SEB bank is currently integrating artificial intelligence into its customer services channels, following an internal trial of the technology Continue Reading


By Phillip Gervasi Manage Oct 27, 2016

Intent-driven networking reshaping network service delivery

When configuring a network, engineers often focus on individual tasks to enable network service delivery. Intent-driven networking transfers the focus to the overall network. Continue Reading


By Alex Scroxton Oct 27, 2016

Government launches inquiry into Emergency Services Network

The Public Accounts Committee is to scrutinise the controversial Emergency Services Mobile Communications Programme Continue Reading