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SearchCIO

By Nicole Laskowski News Apr 27, 2015

Ten analytics success stories in a nutshell

Analytics success stories from the likes of Burberry, CBS, Coca-Cola and L'Oreal. The Data Mill reports. Continue Reading

SearchCRM

By Tim Ehrens Manage May 15, 2015

Ten leadership tips for contact center managers

A contact center manager shares guidelines of how fellow leaders can get the most out of their agents when inheriting or 'rebooting' a center. Continue Reading

ComputerWeekly

By Karl Flinders Feb 26, 2015

Could IBM really function with tens of thousands fewer staff?

Could IBM, or any of the large IT and BPO service providers, still function with tens or even hundreds of thousands fewer staff? Continue Reading

SearchSDN

By Lee Doyle Get Started Feb 25, 2015

Ten recommendations to improve your NFV network evolution

As providers move into network functions virtualization, these 10 recommendations can help guarantee a successful NFV network transition. Continue Reading

SearchITChannel

By Crystal Bedell Manage May 06, 2015

Ten mistakes to avoid in cloud or MSP business model transitions

The process of transitioning to the cloud or MSP business model can run smoother if channel partners avoid these 10 missteps. Continue Reading

SearchSOA

By George Lawton Evaluate Feb 02, 2015

Ten top iBPM use cases

Intelligent BPM, or iBPM, combines the best of traditional BPM with disruptive technologies. Check out some of the best uses for intelligent BPM. Continue Reading

MicroscopeUK

By Billy MacInnes Nov 14, 2014

When ten miles is just too far

We are all being encouraged to work flexibly but as Billy MacInnes discovers a short move proved simply too much for Reddit's CEO Continue Reading

SearchDataCenter

By Meredith Courtemanche Manage Jan 28, 2015

Ten ways to optimize IT team structure

Data centers teem with unpredictable equipment -- about 42U tall and prone to failure -- but also are loaded with on-board intelligence: IT teams. Continue Reading

SearchSecurity

By Karen Scarfone Manage Jan 07, 2015

Ten questions to ask endpoint security vendors

Evaluating endpoint security vendors and their products can be a challenging task. Expert Karen Scarfone outlines 10 must-ask questions to start your list. Plus, check out a list of comprehensive endpoint security ... Continue Reading

ComputerWeekly

By Karl Flinders Nov 03, 2014

RBS to be fined tens of millions for IT failure

The Royal Bank of Scotland is set to be given a record fine for an IT failure following two years of investigation Continue Reading