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  • I'm a software tester -- where can I find a primer on DevOps basics?

    Software testing plays an important role in DevOps, but it can be tough to decipher it all. Expert Gerie Owen offers her best advice to discover your role in a DevOps world. Continue Reading

  • Integrate contact center and unified communications platforms

    The lines are blurring between contact center and unified communications platforms, as team messaging capabilities help agents collaborate and resolve customer issues. Continue Reading

  • Overcome cloud integration challenges with the right strategies, tools

    Nimble, agile, innovative -- companies are striving for these qualities in the current "adapt or die" business landscape, and they're looking to the cloud to enable such growth. But with companies moving more of their ERP and other enterprise systems into the cloud, integration strategies such as the fast-growing integration platform as a service are an imperative. Here's another requirement for competitive advantage: a mature cloud-integration strategy. Unfortunately, according to many experts, too many companies are in reactive mode -- looking for the short-term gain -- and are failing to see that such a strategy will leave them unable to pounce on new business opportunities in the way smart, proactive companies with solid cloud integration strategies can.

    To help navigate this confusing landscape, this handbook takes a deep dive into cloud integration challenges -- including which tools can enable success, the importance of data integration and how to choose an integration partner. In the first feature, freelance writer Tony Kontzer examines cloud integration tools. In the second feature, Kontzer profiles two companies that turned to cloud integration tools to handle ERP integrations and the tricky process of consolidating data, and the lessons they gained from the experience. And in the third feature, consultant Dave Turbide shares advice on why a cloud integration partner is critical -- and how to choose the best one.

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