Data quality management News
March 10, 2017
Businesses constantly need to evolve their programs for governing data. Nationwide's finance data governance team shares how it stepped up data governance strategy and processes.
February 06, 2017
SAP Enterprise Information Management (SAP EIM) portfolio has been updated to improve data quality, big data support, ease-of-use and SAP HANA integration.
September 28, 2016
Companies are now seeing the critical nature of using data intelligence and data quality within intelligent systems to understand their customers.
September 16, 2016
Conference coverage for Dreamforce 2016 in San Francisco covering updates on new innovations and developments in Salesforce products and beyond.
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Most companies have data monetization opportunities they could exploit, experts say. But a clear strategy and long-term plan are crucial to getting the desired benefits. Continue Reading
In this podcast, we dig into the nuances of chief data officer jobs. They bounce between defensive privacy, compliance efforts and offensive digital innovation undertakings. Continue Reading
Salespeople live and die by the close. Closing a sale can be an art form, but there's far more to sealing a deal than artistry. Purchase decisions are based increasingly more on customer experience than product and price. And as competition for customers, the number of channels to reach them and the amount of customer data collected hit all-time highs, it's no wonder sales teams are looking skyward to the cloud for answers. Salesforce Sales Cloud can give reps greater insight into their customers before a crucial call and help them close deals while they're in the field. As a result, Sales Cloud is the most widely used Salesforce app. But along with Sales Cloud's advantages come some drawbacks.
This handbook, with articles by Executive Editor Lauren Horwitz, examines Sales Cloud from both the user and Salesforce perspective. First, Horwitz explores how the Sales Cloud app helped Fenway Park Events break a business curse by bringing disparate data systems together so customer service and sales teams could read and plan strategy from the same page. Then two very different users tell how Salesforce Sales Cloud helped them overcome their ongoing problem with siloed departments. Horwitz closes by interviewing William Moxley, Salesforce senior vice president of product management, who discusses the Sales Cloud flight plan.Continue Reading
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C-suite honchos sign off on analytics tool purchases and then wonder what they've wrought. But data trust can build if practitioners make the analytics process more transparent, consultant Bill Nowacki says. Continue Reading
The Diaku Axon data governance platform is designed to assist financial institutions as well as other industries with complex regulatory compliance environments. Continue Reading
Utilizing human data in the right way can give companies new insights and a competitive edge in customer experience. Continue Reading
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Mergers and Acquisitions (M&A) involve a tremendous amount of effort to properly evaluate the situation before decisions are made. Leaders must put together a teams to perform a due diligence ... Continue Reading
IoT analytics helps companies create a better customer experience by providing quality data that allows for the reduction of costs and a more efficient work day. Continue Reading
Customer experience innovation tries to evolve quickly enough to meet the continuously changing needs of the consumer. So how can back-end systems help improve the customer experience? Continue Reading
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Network capacity management challenges are increasing at a faster rate than ever with the robustness of the Internet of Things. Continue Reading
Sales practices at Houghton Mifflin Harcourt were all over the place just a few years ago. But unifying teams and digitizing processes helped the publisher gain visibility into customer data. Continue Reading
Companies can use SAP's Quality Issue Management application to get a 360-degree view of customer complaints, from their origin through the complaints handling process. Continue Reading