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  • Citizens Bank migrates to cloud-based HCM and talent management suite

    Citizens Bank migrates in stages to Oracle HCM Cloud integrated with Taleo talent management software, leaving behind old PeopleSoft on-premises HR system. Continue Reading

  • Choose the implementation order of SAP SuccessFactors modules

    Once you have your core HR and talent management priorities straight, you can figure out which SuccessFactors modules will deliver on those goals. Here are some common scenarios. Continue Reading

  • Businesses find creative ways to maximize artificial intelligence apps

    Artificial intelligence is a grossly misunderstood technology, thanks to the sinister characters portrayed in science-fiction books and films as menacing robots and self-possessed toaster ovens. More recently, AI in its various forms -- machine learning, cognitive computing, natural language processing -- takes on a more practical tone.

    The cover story of April's Business Information on artificial intelligence apps explores how AI, ironically, makes human resources more human. AI embedded in talent management software allows HR departments to recruit, educate and retain their workers more effectively and efficiently. One program goes so far as to aid recruiters in rewriting job descriptions so they contain less gender-specific words and attract a larger pool of talent.

    In another article, we look at how those friendlier bot descendants known as chatbots are dramatically changing the way companies conduct sales and customer service. We also examine the inherent moral and ethical issues that can arise when humans unknowingly interact with nonhumans. Although some parts of the consumer industry are adept at using artificial intelligence apps practically and profitably, most businesses are slow to accept and implement AI. In another feature, we explore the many options available to businesses in their never-ending quest to mine valuable customer insights from big data and better understand how people think before they act.

    Also in this issue, we feature Watson, Einstein, Rachel, Gil, Alexa, Captcha tests and a college baseball star turned data science CEO, all within the ever-broadening shadows of artificial intelligence and analytics.

     Continue Reading

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  • Modern Mobility Innovation Awards: Four mobile projects triumph

    The Modern Mobility Innovation Awards recognize four creative and successful enterprise mobile projects. These initiatives took advantage of everything from managed services to advanced app development techniques to mobile backend as a service. Several winning projects solved the challenges of providing mobile support for legacy infrastructure systems. All of them enabled their organizations' end users and customers to do their jobs more efficiently and effectively. The results were four strong enterprise mobility implementations that together represent this year's Modern Mobility Innovation Awards winners. Read the stories of each of these mobile projects in this special issue of the e-zine. Continue Reading

  • Kony helps put the 'human' in Telstra's HR mobile app

    Telstra's implementation of Kony wins a Modern Mobility Innovation Award because it relied on user feedback to build a productivity-boosting HR mobile app. Continue Reading

  • A custom cloud instance lets admins get choosey

    Not satisfied with the standard instance types from your public cloud provider? Consider customizing your own to cut down on costs and unneeded resources. Continue Reading

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