IT sales channels News
April 14, 2017
Technology distributor Avant updated its sales enablement application, BattleApp, with more support for channel sales activities; other news from the week.
December 09, 2016
BlackBerry is enabling channel partners to play a consulting and integration role with its newly announced BlackBerry Secure mobile security platform; more news from the week.
September 02, 2016
With its AppSense merger underway, systems management company LANDesk introduced two offerings that feature new integrations; other IT channel news from the week.
August 16, 2016
SAP reports growth of its Ariba Network and users laud benefits; SAP PartnerEdge Cloud Choice profit option is a new program to help partners increase sales and profits.
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A sales funnel, also called a purchase funnel, is the visual representation of the customer journey, depicting the sales process from awareness to action. Continue Reading
Natural language processing is opening opportunities in customer service, but channel companies must understand the technology's architecture and build alliances to succeed. Continue Reading
Contact center evolution is explored through four key features, identifying how contact centers have changed through the past, present and future. Continue Reading
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From distribution center and warehouses globalizing, to omnichannel strategies and manufacturing software integration, WMS technology solves many needs in the warehouse. Continue Reading
Channel executives are responsible for making tough decisions that impact the fates of their companies. We asked a few company chiefs to name the top influencers that shape their leadership. Continue Reading
Cloud-based security has gained mass appeal for businesses small and large, and channel partners are taking notice.
In this three-part handbook, we provide a range of tips and insight on the cloud-based security market and the areas in which channel partners can develop business practices. First, we'll give you an overview of the trends and opportunities in cloud-based security and where partners can add the most value to their customers. You'll then learn about how partners can capitalize on security services and how vendors can support these efforts. Finally, we offer a case study that illustrates how managed service provider Internet & Telephone has evolved to meet the demands of the security market.Continue Reading
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Creating a unified multichannel customer experience is a top priority, according to a recent survey. But real-time decision making from multiple sources can still be a challenge. Continue Reading
Channel companies need to pay up for SSAE audits and develop policies, processes and documentation around regulatory compliance, say experts at ChannelCon 2016. Continue Reading
Developing a rich company culture is not often at the top of channel executives' to-do lists, but maybe it should be. Applying these company culture ideas could pay off. Continue Reading
Problem Solve IT sales channels Issues
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Channel companies find no shortage of out-of-date technologies -- from Windows Server 2003 machines to aging Unix systems -- in their customer's data centers. Continue Reading
The process of transitioning to the cloud or MSP business model can run smoother if channel partners avoid these 10 missteps. Continue Reading
There's a lot of untapped potential around big data consulting services and hardware. The trick is uncovering the business problems big data solves. Continue Reading