IT self-service News
April 12, 2017
Sisense is betting that machine learning algorithms can improve its data discovery experience, a move that could soon become the new standard in self-service analytics.
March 28, 2017
Self-service BI tools have become the go-to standard for business intelligence software, but users are pushing vendors to rethink how they address enterprise needs and advanced analytics.
March 17, 2017
A lot of factors go into a choosing a strong, modern BI tool. But several users say ease of use trumped all other considerations for them in picking self-service software.
February 06, 2017
Increased automation of data pipelines and more flexibility for data scientists through self-service software are taking hold as big data deployments change data preparation practices.
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The DevOps model is taking off as cloud adoption grows. But what exactly are the key responsibilities of a DevOps team in the enterprise? Continue Reading
The VMware Solution Exchange (VSX) is an online marketplace where potential customers can browse, download and rate the products uploaded by developers and VMware partners. Continue Reading
The piles of data gathered from business intelligence and analytics tools is of little use to BI, data management and IT teams if they don't have a good way to visualize the data. To put data to effective use, IT teams need to construct an infrastructure that will send data to the right people and have it appear clear, simple and easy to use.
This three-part guide takes a look at how to create a foundation that allows business users to take advantage of that data. Ed Burns and Craig Stedman kick things off with a look at the 2015 TDWI Executive Summit in Las Vegas. At the conference, BI and data management teams shared how focusing on architecture enhanced their analytics efforts. Next, David A. Teich looks at why business users still need help from IT when they use self-service BI tools to analyze and visualize data. The concluding article looks at how a shipping company is using location-based analytics and visualization. Continue Reading
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Three software vendors have taken the lead in the market for self-service BI tools. This chart can help you sort out the differences between these common software applications. Continue Reading
Microsoft touts Azure Stack as a way to bring public cloud benefits to on-premises environments. But, for many businesses, the sales pitch doesn't match their needs. Continue Reading
There are contact center automation tools that effectively create positive customer interactions and benefit contact center agents, but they can also produce challenges. Continue Reading
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Self-service analytics tools are fueling the citizen data scientist trend, helping companies compensate for a lack of analytics skills in the market and making analytics more accessible. Continue Reading
Farmers Insurance transforms its digital platform with Salesforce Service Cloud. With enhanced self-service capabilities, Farmer's tries to target a new level of customer experience. Continue Reading
Customization is practically a swear word in cloud software, but a slew of UI, programming and data features help modify Employee Central to do your bidding. Continue Reading
Problem Solve IT self-service Issues
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Self-service business intelligence and data visualization tools can make it easier for business users to analyze BI data. But there's a lot that needs to be done up front to make that happen. Continue Reading
Rick Sherman explains how to avoid common mistakes when planning and designing BI systems, saying that the varying needs of different business users must be front and center. Continue Reading
Companies such as FSLogix are coming up with new, simpler ways to manage all the Windows apps that IT still has to support. Continue Reading