IT self-service News
September 26, 2017
ETL jobs -- once the sole province of IT -- take on a new form as data wrangling and self-service gain greater traction with business users of analytics.
August 30, 2017
In this SearchCIO video, Wayfair's Nathan Kollett enumerates ten self-service BI best practices for organizations to adhere to when implementing a self-service BI initiative.
April 12, 2017
Sisense is betting that machine learning algorithms can improve its data discovery experience, a move that could soon become the new standard in self-service analytics.
March 28, 2017
Self-service BI tools have become the go-to standard for business intelligence software, but users are pushing vendors to rethink how they address enterprise needs and advanced analytics.
IT self-service Get Started
Bring yourself up to speed with our introductory content
The DevOps model is taking off as cloud adoption grows. But what exactly are the key responsibilities of a DevOps team in the enterprise? Continue Reading
The VMware Solution Exchange (VSX) is an online marketplace where potential customers can browse, download and rate the products uploaded by developers and VMware partners. Continue Reading
The piles of data gathered from business intelligence and analytics tools is of little use to BI, data management and IT teams if they don't have a good way to visualize the data. To put data to effective use, IT teams need to construct an infrastructure that will send data to the right people and have it appear clear, simple and easy to use.
This three-part guide takes a look at how to create a foundation that allows business users to take advantage of that data. Ed Burns and Craig Stedman kick things off with a look at the 2015 TDWI Executive Summit in Las Vegas. At the conference, BI and data management teams shared how focusing on architecture enhanced their analytics efforts. Next, David A. Teich looks at why business users still need help from IT when they use self-service BI tools to analyze and visualize data. The concluding article looks at how a shipping company is using location-based analytics and visualization. Continue Reading
Evaluate IT self-service Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
The private cloud promised a flexible and scalable alternative to public clouds, but in many cases, the concept fails to deliver. Continue Reading
To date, the Hadoop data scientist has had to be a superhero, with a mix of data engineering, administration and analysis skills. Self-service tools will change that, but not overnight. Continue Reading
What's an IT operations pro to do in a world where management and monitoring tools think for themselves, and self-service IT infrastructure is deployed at the push of a button? Continue Reading
Manage IT self-service
Learn to apply best practices and optimize your operations.
Wayfair's Nathan Kollett discusses the company's self-service BI strategy and the internal processes and structure that allow BI to thrive. Continue Reading
Cloud admins should ensure a self-service provisioning portal not only enforces policies but is simple for users to navigate -- otherwise, they leave the door open for shadow IT. Continue Reading
Changes in data management processes -- including self-service data preparation, data lakes and real-time analytics -- create a new landscape in companies, according to analyst Matt Aslett. Continue Reading
Problem Solve IT self-service Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
When users run into issues that make them turn to the IT help desk, they expect quick, efficient service that gets them back to work. That starts with easy access to IT resources. Continue Reading
When Swisscom needed to merge two SAP ERP systems and several SAP BW data warehouses, it upgraded to one SAP BW on HANA system to reduce data from 5 TB to 1 TB. Continue Reading
Big Texas community college system moves out of email era into automated HR self-service and HR project management with SaaS software from cloud services vendor. Continue Reading