June 30, 2017
Cogito's artificial intelligence technology tracks the tone of a conversation and provides real-time coaching for call center agents.
June 28, 2017
In this SearchCIO video, Tom Davenport encourages CIOs to take an incremental approach when rolling out cognitive or artificial intelligence technologies.
February 06, 2017
Chris Zeppenfeld of the Charlotte Hornets explains how Phizzle FanTracker, a data warehouse built on the SAP HANA database, helps the team get to know its fan behavior better.
August 04, 2016
Virtual desktop infrastructure is more expensive than desktop PCs, but the benefits of VDI make it worth the price tag, says Teradici CTO Randy Groves.
ROI Get Started
Bring yourself up to speed with our introductory content
The business side of organizations is quick to look for monetary benefits when implementing a new technology. But end-user computing tools don't always rake in big bucks. Instead, EUC tech ROI comes from increased productivity among employees and simpler management and maintenance for IT administrators. This month's cover story dig into the ROI businesses can get from these technologies and how to measure it.
In columns this month, experts look at the reasons to move to Windows 10 and how edge computing has evolved due to mobile advancements. The Deep Dive digs into application layering, a technology that sounds simple enough but has many different ways to approach it. And the Device Spotlight shines on the Samsung Galaxy S8, the company's effort to put the troubled Note 7 in the rearview mirror. Plus, IT professionals share their tips for attending the top conferences this summer.Continue Reading
Smaller organizations without development expertise may use low-code tools, but large enterprises will need agnostic platforms that come with back-end hooks. Continue Reading
Dependencies inevitably cause IoT downtime. How a business identifies different types of downtime and deals with them can make all the difference in the world. Continue Reading
Evaluate ROI Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
When considering an ERP implementation, make sure the training, scalability and vendor performance can meet your company's needs. Continue Reading
CSPs hope IoT will propel their next big growth phase; but monetization, ROI and the sheer nature of IoT makes it a complex undertaking. Continue Reading
Organizations have traditionally focused on ROI to justify IT investment, but channel partners suggest a more convincing argument can be made beyond the financial numbers. Continue Reading
Learn to apply best practices and optimize your operations.
Asked about their best analytics strategies, analysts got specific on dealing with data and picking a vendor. Continue Reading
If an SAP Advanced Planning and Optimization upgrade is in your company's future, you'll want to make sure you incorporate these key elements of project success. Continue Reading
If the sales funnel at your organization is lackluster, here are some insights into how predictive analytics can help you achieve a return on investment. Continue Reading
Problem Solve ROI Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
You should be able to justify the need for a BC/DR plan. But here's what you can do if you fail to get management buy-in and you still want disaster recovery in your organization. Continue Reading
Business intelligence tools can provide a valuable gauge for enterprise productivity, but many BI initiatives are stymied by common roadblocks. Continue Reading
Combining master data management projects and business intelligence programs can provide business value -- if the architecture is there to support it, says expert Anne Marie Smith. Continue Reading