Real-time collaboration apps News
September 07, 2017
Atlassian Stride, a new UCaaS product, is expected to eventually replace the Atlassian HipChat team messaging application. The new product is expected to compete with Cisco, Microsoft and Slack.
May 26, 2017
In UC news this week, Genband and Sonus are set to merge; Polycom and Zoom combine forces; and Genesys updates its contact-center platform with artificial intelligence tools.
January 27, 2017
Box rolled out an update to its collaboration and productivity tool, Box Notes, featuring a new user interface and stand-alone desktop application.
January 10, 2017
Gone are the days of dial-up internet and ubiquitous AOL accounts, when Meg Ryan had mail and no one owned a smartphone. Yet, many years and seven iPhone generations later, email -- for all its frustrations and shortcomings -- still reigns as the undisputed norm when it comes to workplace communication. And while many desk jockeys bemoan their fraught relationships with overflowing inboxes, most also consider email a necessary evil of modern life -- hard to live with, but impossible to live without.
The rising popularity of the new team collaboration apps, however, suggests email might ultimately prove more vulnerable than many believe. In this special edition of Network Evolution, we explore how the growing adoption of team collaboration apps -- such as Slack, Unify Circuit, Cisco Spark and Microsoft Teams -- creates a ripple effect in the mainstream enterprise that reaches beyond internal, employee-to-employee communication. Hear from one company that uses a messaging platform to communicate with customers, and find out why another early adopter believes team collaboration apps could even threaten LinkedIn as the go-to business-to-business social media platform.
Also in this issue, learn more about the "land-and-expand" phenomenon helping these team collaboration apps gain footholds in the mainstream enterprise, and hear from a unified communications expert on the security risks of relying on open source collaboration software.
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Salesforce's telehealth tool, built on top of its Health Cloud platform, offers partners the ability to add real-time video and audio to their healthcare vertical offerings. Continue Reading
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Evaluate Real-time collaboration apps Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Conference room systems have seen a resurgence, as vendors look to improve content sharing among multiple presenters. Cisco Spark Board and Polycom Pano are just two examples. Continue Reading
While text-based communication is growing in popularity, it lacks the context of voice or video communication. UC expert Jon Arnold explains how contextual communications can fill the gap. Continue Reading
As team messaging applications such as Slack and Cisco Spark grow in popularity, they could decrease reliance on email, 1-800 customer service numbers and even LinkedIn. Continue Reading
Manage Real-time collaboration apps
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Business messaging defies traditional telephony-centric, real-time communications. The persistence and efficiency of web-based messaging offers a new way to collaborate. Continue Reading
We've all seen footage of astronauts being trained for space travel in virtual environments, and many of us were sucked into the augmented world of Pokémon Go when it debuted over the summer. It's the business world's turn to catch up now. Companies are using AR and VR tech to boost productivity, allow remote collaboration and improve training. But questions remain as to whether these technologies will provide real digital business management value to companies. We try to help companies get out in front of the trend in this issue of CIO Decisions. That mission led us to talk to companies about their experiences implementing AR and VR technologies and their influence on digital business management. Elsewhere in this issue, representatives from the MIT Media Lab discuss whether autonomous machines can have morals, and the CIO of Oral Roberts University discusses how to overcome the "IKEA effect" on IT. Continue Reading
Drivetrain systems manufacturer Dana Inc. gained inventory visibility and supply chain efficiency by implementing One Network's cloud-based supply chain management system. Continue Reading
Problem Solve Real-time collaboration apps Issues
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Users often compete for bandwidth supremacy when running real-time UC apps in a Wi-Fi environment. Networking expert Carrie Higbie explains how to design a network to support needy real-time apps. Continue Reading
For so long, UC apps have been in a separate silo. Web-based collaboration tools like Cisco Spark and Unify Circuit bring UC to where users actually work. Continue Reading
Skype and Lync integration provides new flexibility, but is it the right platform for all organizations? Continue Reading