Service level agreements News
November 03, 2017
In this guest blog, Paul Ruelas, director of product management at Masergy, shares some tips on how to pick the right hybrid network supplier for your business. A global wide area network (WAN) ...
October 25, 2017
Oracle is employing a new autonomous database as part of its drive to the cloud. The technology relies on machine learning, but the actual effect is more evolutionary than revolutionary.
September 28, 2017
Colocation data center buyers are needlessly captivated by impressive features at data centers that distract them from important decision-making information.
August 16, 2017
Unitrends backup appliance products will go where some vendors have gone before -- supporting the Nutanix Acropolis Hypervisor – while adding a cloud twist. The company's Recovery Series backup ...
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The Paris Agreement is an international treaty that seeks to reduce the emission of greenhouse gases. The agreement is sponsored by the United Nations Framework Convention on Climate Change (UNFCCC) and seeks to limit temperature increases in the 21st century to below 2 degrees Celsius. Continue Reading
Put the words 'blockchain' and 'IoT' together and most people think of security for IoT, but blockchain for IoT can do much more than that. Continue Reading
Don't jump feet first into the colocation pool. First, make sure you understand the different options for colocation services and agreements, using these key terms below. Continue Reading
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With so many managed services providers offering SD-WAN, it can be time-consuming to narrow it down to the most viable options. Here are some factors to evaluate. Continue Reading
When downtime occurs, an API service-level agreement should pinpoint customer and vendor responsibilities. Enterprises will need to monitor their API SLA closely. Continue Reading
Download our free SLA template to help you get started planning the performance and response time requirements associated with disaster recovery activities. Continue Reading
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Need a PaaS platform with strong production support? Explore production support and SLAs of AWS Elastic Beanstalk, IBM Bluemix, Google App Engine and Microsoft Azure. Continue Reading
Effective user-centric data storage management eases copy data management and object storage uptake while enabling secondary storage services to evolve. Continue Reading
Security and compliance concerns are chief obstacles to public cloud storage adoption, as IT managers are hesitant to have their critical data reside outside the data center. Continue Reading
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When users run into issues that make them turn to the IT help desk, they expect quick, efficient service that gets them back to work. That starts with easy access to IT resources. Continue Reading
Have you ever thought your disaster recovery as a service provider may not be quite up to par? It's OK to make a change, especially if you notice one or more of these red flags. Continue Reading
Database administrators are usually concerned with backing up their databases. But they should spend more time focusing on database recovery as part of the backup process. Continue Reading