Workforce management applications News
March 13, 2017
By combing insights about where employees spend time when using sales and marketing apps, Radial was able to better streamline the customer and sales and service agent experiences.
February 24, 2017
Ventana Research rates Kronos, Ceridian and Workforce Software as leaders in workforce management systems, followed by SAP SuccessFactors, JDA and four other vendors.
January 10, 2017
Atlassian is acquiring Trello for $425 million. Trello's work management tools will become a part of Atlassian HipChat and Confluence.
July 11, 2016
In this contributed blog post Lee Scott, creative computing subject leader at Bath Spa University, explains how utilising creative computing technologies could help encourage more girls into ...
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Tech-Americas USA saves time, money, and a lot of potential aggravation and paperwork by assigning thousands of jobs to electricians and other freelancers with Work Market. Continue Reading
In this FAQ, learn more about recent trends in workforce management software and what that means for your business. Continue Reading
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HR manager at consumer products giant says using cloud-based Anaplan to manage head count gives HR a seat at the finance table and more say in strategic business planning. Continue Reading
There are contact center automation tools that effectively create positive customer interactions and benefit contact center agents, but they can also produce challenges. Continue Reading
The best workflow apps are tailored to specific users and the business processes they rely on to do their jobs. And streamlining workflows saves companies time and money. Continue Reading
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Enough with training employees to be good security stewards, Niel Nickolaisen says. To err is human. He's putting his faith in behavior-based security and a few ironclad rules. Continue Reading
In this SearchCIO video, Bruce Maas, vice provost for IT and CIO at the University of Wisconsin--Madison, explains the benefits of introducing diversity in IT. Continue Reading
Emilio J. Castilla, a professor at MIT, urges executives to use data for decisions about employees, instead of relying on intuition, experience or advice. Continue Reading
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To keep pace with customer expectations, contact centers must evaluate their technologies and make some difficult decisions about investments in the tools they've used for years. Continue Reading
SAP S/4HANA Enterprise Management Sourcing and Procurement offers streamlined procurement, workforce management, and travel and expense management, to name a few benefits. Continue Reading
By hosting healthcare workforce management in the cloud and using analytics, Saint Mary's Hospital was not only able to save thousands of dollars, but also improve patient care. Continue Reading