ShoreTel Inc News
March 01, 2018
In 2018, Mitel is looking to capitalize on its large install base and a strong mix of public and private cloud offerings. But Mitel Cloud will have to compete with both pure-cloud startups and legacy UC vendors.
February 08, 2018
In UC news, Mitel's product portfolio has rebranded for the integration of ShoreTel's UCaaS products, while the new Logitech SmartDock accessory supports meeting interoperability.
August 10, 2017
Analysts discuss how a Mitel-ShoreTel merger fuses two complementary portfolios that could create a stronger competitor against Cisco, Microsoft and Avaya.
July 28, 2017
Mitel expects the ShoreTel acquisition to double its cloud business and help accelerate customers' migration to hybrid UC services.
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On-premises contact centers are decreasing in popularity as more organizations look to cloud-based and hosted services for their contact center technology. According to a recent Gartner Magic ... Continue Reading
ShoreTel Connect CLOUD provides several software and hardware components, including a collaboration suite, mobility app, IP phones and contact-center capabilities. Continue Reading
Total cost of ownership (TCO) metrics for new IP telephony systems are often overlooked by enterprises, according to a new study, but other factors rank high in importance. Continue Reading