Chris Selland Contributor - SearchCustomerExperience Chris Selland’s Most Recent Content By year: 2004 2003 2002 Filter by topic: CRM strategy and implementation Customer relationship management (CRM) Evaluating CRM software Oracle CRM Sales enablement tools Sales technology SearchCRM Does market share matter? 18 Aug 2004 SearchCustomerExperience Does market share matter? 17 Aug 2004 SearchCustomerExperience CRM for the services industry 29 Sep 2003 SearchCustomerExperience Is Siebel well-managed? 16 Sep 2003 SearchCustomerExperience CRM vs. portal tool 21 Aug 2003 SearchCustomerExperience Will Siebel buy or be bought? 13 Aug 2003 SearchCustomerExperience CRM for FMCG companies 13 Aug 2003 SearchCustomerExperience Evaluating hosted CRM 08 Aug 2003 SearchCustomerExperience Avoiding CRM failure 01 Aug 2003 SearchCustomerExperience The real deal on integration 14 May 2003 SearchCustomerExperience Who's really failing? 08 Jul 2002 SearchCustomerExperience Does market share matter? 17 Aug 2004 SearchCustomerExperience CRM for the services industry 29 Sep 2003 SearchCustomerExperience CRM for FMCG companies 13 Aug 2003 SearchCustomerExperience Evaluating hosted CRM 08 Aug 2003 SearchCustomerExperience Who's really failing? 08 Jul 2002 SearchCustomerExperience Will Siebel buy or be bought? 13 Aug 2003 SearchCRM Does market share matter? 18 Aug 2004 SearchCustomerExperience Is Siebel well-managed? 16 Sep 2003 SearchCustomerExperience CRM vs. portal tool 21 Aug 2003 SearchCustomerExperience Avoiding CRM failure 01 Aug 2003
