Michelle Laverick is a professional instructor with over 15 years of experience in technologies such as Novell, Windows and Citrix. In August, 2012 Laverick joined VMware as a senior cloud infrastructure evangelist. She has been involved with the VMware community since 2003. Laverick is a VMware forum moderator and member of the London VMware User Group Steering Committee. In addition to teaching, Laverick is the owner and author of the virtualization website and blog RTFM Education, where she publishes free guides and utilities aimed at VMware ESX/VirtualCenter users. In 2009, Laverick received the VMware vExpert award and helped found the Irish and Scottish user groups. Laverick has had books published on VMware Virtual Infrastructure 3, VMware vSphere4 and VMware Site Recovery Manager.