Chatbot platforms: How AI is simplifying development for all

Chatbots have evolved since ELIZA in 1966, becoming a $2.9 billion market by 2019. Industries like banking, retail, and government use them to enhance engagement and efficiency.

This handbook explores how AI and machine learning transform chatbots into intelligent platforms. It highlights offerings from Google, Microsoft, Amazon, and IBM, enabling developers and non-technical users to build advanced solutions. Topics include:

· AI bridging humans and machines
· Real-world uses like the U.S. Postal Service
· Tools simplifying multi-channel development

Learn how conversational tech is becoming more accessible and impactful.