MicroScope – December 2023: What does the future hold for Industry 5.0?

Industry 5.0: What is it and what does its future hold?

As Industry 5.0 becomes a more popular topic of conversation, critics have come out to question its legitimacy as a revolution instead of a progression. Marc Ambasna-Jones reports

Generative AI: Data privacy, backup and compliance

Stephen Pritchard looks at generative AI and the risks it poses to data privacy for the enterprise, implications for backup, and potentially dangerous impacts on compliance

Seven steps to a successful CX journey

Rob Morris, head of customer success at Nebula Global Services, examines why it’s more vital than ever to keep customers engaged – and provides a checklist to help you deliver a great experience for your customers