Product Overview|30 Jul 2024

Enhance civic services with AI-driven community engagement solutions

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Today, elevating civic engagement is no easy task. Enter ConnectIV CX, whose AI-driven platform can offer omnichannel support across phone, chat, and text, utilizing conversational AI for efficient service.

Additionally, features include:

  • Pre-set intents for quick system training
  • AI bots for accurate request handling and workflow optimization
  • Real-time data via a unified dashboard with analytics
  • And more

ConnectIV CX provides a customizable, easy-to-set-up solution that improves service delivery, increases efficiency, and fosters community ties while reducing costs.

Access the full guide to learn more.

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