How to enhance civic services with AI-driven community engagement solutions

Today, elevating civic engagement is no easy task. Enter ConnectIV CX, whose AI-driven platform can offer omnichannel support across phone, chat, and text, utilizing conversational AI for efficient service.

Additionally, features include:

• Pre-set intents for quick system training
• AI bots for accurate request handling and workflow optimization
• Real-time data via a unified dashboard with analytics
• And more

ConnectIV CX provides a customizable, easy-to-set-up solution that improves service delivery, increases efficiency, and fosters community ties while reducing costs.

Access the full guide to learn more.