Energy Northwest Improved Oracle Support Drives Lower Energy Prices

Energy Northwest switched to Rimini Street for PeopleSoft HCM and FSCM support, resolving issues with Oracle's service like slow responses and cumbersome updates. Benefits included:

• Saving 40-60 hours per update, up to 240 hours yearly
• Direct access to expert engineers
• Quicker issue resolution, e.g., WebLogic vulnerability
• Trust in support for other Oracle applications

This shift underscores third-party support's role in enhancing IT efficiency, freeing resources, and easing into cloud technology.

Discover more in Energy Northwest's full case study with Rimini Street.