How the proper support can help you drive lower energy prices
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Energy Northwest switched to Rimini Street for PeopleSoft HCM and FSCM support, resolving issues with Oracle's service like slow responses and cumbersome updates. Benefits included:
- Saving 40-60 hours per update, up to 240 hours yearly
- Direct access to expert engineers
- Quicker issue resolution, e.g., WebLogic vulnerability
- Trust in support for other Oracle applications
This shift underscores third-party support's role in enhancing IT efficiency, freeing resources, and easing into cloud technology.
Discover more in Energy Northwest's full case study with Rimini Street.
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