Understanding the key differences between UCaaS and VoIP services

Business communication technologies can be confusing, with terms like UCaaS and VoIP often used interchangeably despite significant differences in functionality, deployment, and management.

This guide clarifies the distinctions to help you make an informed decision. It explores:

· How VoIP evolved from legacy PBX systems to become the standard for voice over IP networks
· Why UCaaS offers more features and flexibility for distributed and remote workforces compared to in-house VoIP
· The strategic advantages of each option based on your organization's size, locations, and IT capabilities

Read the full guide to determine whether UCaaS or VoIP is the right solution for your business needs.