Product Overview|14 Feb 2025

Ascend for Service Providers

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The shift to remote work has created challenges for businesses, highlighting the need for robust productivity tools. This overview explores Intermedia's Ascend platform, a UCaaS and CCaaS solution for service providers.

Ascend offers a cloud-based phone system with advanced features, mobile and desktop apps, and collaboration tools like video meetings, texting, and file sharing. It includes an omnichannel contact center with voice, email, SMS, and chat.

Key capabilities include:

  • Integrations with CRM and EHR systems
  • Flexible licensing
  • Microsoft Teams integration
  • 99.999% uptime SLA

Intermedia provides support to help service providers succeed. Discover how Ascend empowers your remote workforce.

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