From Desk Phones to Digital: How Wollens Solicitors Transformed Workplace Communication with Zoom

Wollens Solicitors, a UK law firm, transformed workplace communication by partnering with Zoom, moving from desk phones to a digital system integrated with their Citrix virtual desktop. This change improved internal processes, client responsiveness, and work flexibility.

Key benefits include:

• Integration with Citrix VDI
• Easy onboarding due to Zoom familiarity
• Efficient client call handling
• Enhanced remote productivity
• Positive employee feedback

Wollens' digital transformation is a model for law firms aiming to modernize and stay competitive. Read the full case study to see how Zoom helped Wollens.