Rising challenges: How to defend against omnichannel fraud

As fraudsters enhance their tactics with AI, they're targeting in-person channels where defenses may be weaker. This white paper explores the rise of in-person fraud.

It examines:

· How criminals use AI to create fake identities
· Four fraud scenarios: synthetic IDs, account takeovers, new account fraud, and check fraud
· Guidelines for omnichannel fraud defenses
· Strategies to balance customer experience with risk-based verification

Organizations must bring digital-level protections to physical locations. Discover how to strengthen fraud defenses across touchpoints.