IT ops teams face challenges with proliferation of AI assistants

IT operations teams face a surge of AI assistants from vendors promising to transform infrastructure automation. Yet, many IT ops professionals encounter what Gartner calls the "trough of disillusionment" as results often fall short of expectations.

This handbook examines challenges IT ops teams face when evaluating AI assistants, such as AI risks, unclear ROI, and long-term value concerns. Key insights include:

· Differences in AI adoption between development and IT operations workflows
· How AI agents and orchestration address copilot technology limitations
· Training models for unique business contexts

Learn how IT ops teams are effectively implementing AI assistants in this guide.