Improve employee productivity with IT operations measurement

IT operations are crucial in digital employee experience management by enhancing how employees interact with technology.

A Digital Employee Experience (DEX) score includes:
· Device performance (crashes, logon time, CPU usage)
· Application performance (load times, errors)
· Employee sentiment via surveys (often most insightful)

IT teams use DEX data to:
· Target technology improvements
· Prioritize investments based on needs
· Prevent issues before they impact productivity
· Reduce IT support costs through better experiences
· Integrate with AIOps for automated monitoring

Explore this white paper to see how DEX scoring can transform your technology strategy.