IT Process Automation: 6 Examples to Boost Efficiency

IT process automation is transforming departments, offering efficiency gains across business functions. This white paper explores six key areas where automation delivers benefits:

· User Support: AI-powered self-service solutions achieving 75-80% deflection rates
· Document Automation: Streamlining data extraction with machine learning and AI
· Employee Onboarding: Expediting user provisioning and documentation
· Finance and HR: Accelerating processes through electronic routing
· Security: Improving incident response times
· User Feedback: Automating surveys for improvement

The future of automation will see AI integration, with agentic AI orchestrating complex processes in hyperautomation environments.