Case Study|16 May 2025

See how Hitachi transformed their dealer network using agile methods

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Hitachi, after ending a major partnership in the Americas, needed to enhance dealer networks and customer relationships in a market comprising 40% of global construction business. Initially lacking IT expertise, their Dealers Network Acceleration (DNA) project faced data utilization and legacy system challenges. Collaborating with Red Hat Consulting and Red Hat OpenShift Service on AWS, Hitachi adopted an agile framework, transforming operations. Results include doubling commercial releases to 805 in 2023, saving 700 hours monthly with Red Hat's sign-on technology, and integrating new solutions like Solution Linkage CONNECT. Development cycles now fulfill requests in days.

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