Case Study|3 Jun 2025

The QTI group delivers proactive customer service with Creatio Marketing and Sales

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Managing fragmented customer data across multiple business lines often leads to inefficient communication and missed sales opportunities, especially for companies with diverse service offerings.

Discover how The QTI Group consolidated their customer information using Creatio's CRM platform, improving cross-selling and customer service. Their success shows the value of unified customer data management:

· Increased customers using three lines of business by 67% in one year
· Implemented 15-20 customized processes without IT through low-code
· Achieved proactive service with automated follow-ups generating new business 50% of the time

Learn how a unified CRM can transform relationships and drive growth.

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