How AI is transforming IT operations and employee productivity

Organizations face growing IT challenges as complexity increases, resources shrink, and expectations rise. Traditional methods leave IT agents overwhelmed and employees frustrated, with critical issues unresolved.

This white paper explores how ServiceNow uses AI and generative AI to transform IT service management. Discover AI-powered solutions that enhance productivity and service delivery through:

· Improved visibility and predictive capabilities to prevent outages and prioritize risks
· Virtual agents offering 24/7 self-service, reducing routine requests
· Automated workflows freeing IT agents for complex tasks

Read the white paper to modernize IT operations with AI affordably.