Case Study|15 Jul 2025

Healthcare payer boosts digital payment adoption beyond 74% plateau

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Healthcare payers face pressure to digitize payments while managing vendor relationships and compliance. Many struggle with low electronic adoption, fragmented systems, and manual processes that drain efficiency.

This case study explores how a Medicaid managed care plan serving 2+ million members tackled these challenges through strategic partnership. It highlights practical solutions:

• Overcoming digital adoption plateaus limiting electronic payments
• Streamlining operations by consolidating payment platforms
• Easing the burden of 1099 reporting and compliance

Learn the strategies and outcomes that transformed this payer's payment operations in this detailed case study.

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