Why 40% of SMBs rely on managed service providers for IT support

Small and midsize businesses face IT challenges, with 40% lacking full-time IT staff. This gap creates vulnerabilities in endpoint security, device management, and user support across diverse environments.

This report shows how managed service providers can use modern endpoint management solutions to address these issues. It highlights platforms combining unified endpoint management, remote monitoring, and IT service management:

• AI-driven automation for predictive maintenance and threat detection
• Secure device management for hybrid work models
• Improved security, efficiency, and customer experience

Read the report for strategies to modernize endpoint management.