HR leaders waste 18,787 hours yearly on repetitive requests

HR and People teams face pressure as knowledge management grows complex. Generative AI and changing work patterns force leaders to rethink managing and sharing knowledge, from onboarding to maintaining information systems.

A survey of 200 senior HR leaders shows strengths and areas for improvement. While 87% rate onboarding highly, inefficiencies with time-consuming processes and outdated systems frustrate employees and burden HR.

• 75% prioritize onboarding challenges next fiscal year
• Over half say most requests involve info already in knowledge bases
• 93% plan to explore AI-driven knowledge management

Read this white paper to learn how modern strategies transform HR efficiency.