How tech adoption shapes modern patient expectations in healthcare

The rise of technology has contributed to shifting patient expectations.

Many patient respondents in Synchrony's “Healthcare Journey Research: Consumers and Providers,” said they have limited payment options for out-of-pocket expenses, despite over 40% of surveyed providers and patients recognizing the value of integrating alternative payment options for financial conversations.

By integrating innovative solutions, providers can help strengthen the foundation of their practice – and support patients on their care journey.