Real-world lessons from AI implementation in knowledge management

Organizations face pressure to adopt AI quickly for competitive advantage, yet many initiatives fail due to poor preparation and unrealistic expectations. Despite executive enthusiasm for AI in knowledge management, companies often struggle with workforce readiness, integration gaps, and change management.

This webcast shares lessons from Paychex's AI journey, offering insights for successful implementation. Topics include:

• Involving diverse user groups beyond IT early on
• Training employees to "speak AI" effectively
• Strengthening knowledge management foundations
• Managing change resistance and building confidence

Learn from successes and setbacks in AI adoption.