Beyond the noise: Why operational clarity is aprerequisite for platform ROI, sustainable automation and agentic AI-readiness

Many organizations struggle with digital transformation despite significant platform investments, often seeing limited returns from underutilized tools like ServiceNow.

This eBook explores how operational clarity maximizes platform ROI and prepares for AI. It addresses the gap between technology potential and outcomes, offering insights into effective frameworks. Key topics include:

• Costs of underused platforms and fragmented workflows
• How clarity improves service delivery, employee experience, and customer satisfaction
• Architecture needs for scaling AI and automation

Read the eBook to see how clarity turns digital investments into impact.