White Paper|3 Oct 2025

ServiceNow tackles AI data readiness and explores analytics expansion

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Gartner predicts 60% of AI projects will fail by 2026 due to data readiness issues, posing a major challenge for enterprises deploying AI agents at scale. Fragmented data creates "data hell," a key barrier to AI adoption.

This handbook highlights ServiceNow's strategy to tackle data fragmentation through three components: an AI-native database for workflows, a data fabric for integration, and an enhanced catalog for context. Learn how organizations can:

· Build unified data foundations for AI workloads
· Enable governance across AI environments
· Drive decisions with analytics and workflows

Read the handbook to prepare for AI agents.

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