Unified vulnerability management solutions, Q3 2025

ServiceNow has been named a Leader in The Forrester Wave^™: Unified Vulnerability Management Solutions, Q3 2025.

ServiceNow Vulnerability Response (VR), part of its Security Operations portfolio, integrates deeply with its CMDB and ITSM modules. These connections enable workflows like initiating change requests, modifying SLAs, and accounting for patch windows.

ServiceNow's UVM vision emphasizes agentic AI for prioritization and response, leveraging its PaaS model to democratize AI agents with workflow automation workbenches and marketplaces.

Forrester highlights UVM solutions' role in consolidating findings, streamlining response orchestration, and improving remediation tracking.