How a city's crime center saved 50,000 public safety hours

Managing public safety in a high-traffic urban environment demands scalable infrastructure, near-perfect uptime, and adaptability to evolving security needs — challenges familiar to public sector IT leaders.

This case study explores how New Orleans modernized its Real-Time Crime Center ahead of a major U.S. event, focusing on key infrastructure decisions. Highlights include:

• Achieving 99.99% uptime with a server and storage refresh
• Isolating the RTCC from a ransomware-vulnerable city network via network segmentation
• Securely activating remote command posts in seconds during a critical operation

Read the case study to uncover the technical architecture and outcomes driving this transformation.