44% of companies have broken knowledge management—here's why

Knowledge management remains a challenge for enterprises, with 44% struggling with inadequate KM solutions. Siloed data, outdated content, missing context, and reactive processes undermine productivity and customer experience in today’s complex digital workplace.

This analyst report explores how AI-driven approaches are transforming knowledge management from reactive to proactive. Key insights include:

• Why 43% of organizations see identifying knowledge gaps as critical
• How knowledge graphs and semantic AI enhance contextual relevance
• The role of compliant, in-tenant AI in governing sensitive knowledge

Read the full report to explore these findings.