Inside the agentic enterprise

Despite widespread AI adoption among knowledge workers, many organizations struggle to achieve measurable business outcomes. The gap between AI usage and ROI remains a key challenge, as tool sprawl, cultural resistance, and disconnected data foundations hinder transformation efforts.

This report provides a practical framework to address this gap, focusing on five critical questions:

• Why institutional context, not AI models, drives competitive advantage
• How culture and leadership impact AI-driven workflow changes
• Why measuring work, not user activity, better reflects AI's business impact

Read the full report to explore these insights further.