Worldwide Digital Workplace Services 2026 Vendor Assessment

Digital workplace services are evolving. Agentic AI is moving from pilots to production, with buyers prioritizing AI-enabled delivery and outcome-based contracts. Yet, most contracts lack experience-level agreements, and AI governance often lags behind capabilities, creating a gap between expectations and execution.

This report evaluates 18 providers, offering IT leaders a framework for vendor selection and market insights.

• How experience-level commitments reshape buyer-vendor dynamics
• Why AI governance maturity is critical
• The rise of hybrid, outcome-based models

Read the report to align vendor capabilities with your priorities.