Salesforce Chatter News
April 12, 2016
Fenway Park Events sells outings at Fenway -- but without a CRM system, sales and service were working at cross-purposes.
February 01, 2016
Can Salesforce Community Cloud succeed in enterprise social networking where the competition has failed?
September 25, 2015
Software maker BRG couldn't justify traditional on-premises ERP, but a cloud-based ERP system proved to be a perfect choice.
October 21, 2014
From the Salesforce Analytics Cloud to the Sales and Service Clouds, Dreamforce 2014 attendees want ROI from their investment in Salesforce's platform.
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Chatter is an enterprise collaboration platform from Salesforce, a cloud-based customer relationship management (CRM) vendor. Continue Reading
Community Cloud is a social platform from Salesforce.com that is designed to connect and facilitate communication among an organization's employees, partners and customers. Continue Reading
Salesforce's application builder, Lightning, aims to democratize the app creation process by putting tools in the hands of business users. Continue Reading
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The Salesforce Community Cloud brings partners into business processes in new ways -- but documentation and licensing caveats could derail your efforts. Continue Reading
Six months after its launch, Salesforce Wave, or Analytics Cloud, may not be delivering on its high post-Dreamforce expectations. Continue Reading
Facebook at Work is a corporate social network tool positioned to rival Chatter, Yammer and other enterprise networking software. Can it succeed? Continue Reading
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Customer communities can't be credible sources of customer support if companies don't do the up-front work to make the information authoritative. Continue Reading