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Einstein Analytics for Financial Services enhances banking CX

08 May 2019

Salesforce's new analytics tools for financial services follow AI advancements from IBM Watson and Acquia upgrading customer experiences in retail banking and wealth management. Read More

Ascend releases Queryable Dataflows for building data pipelines

04 Sep 2019

Ascend releases a technology preview of a capability that will enable data engineers to directly query dataflows, without the need for data to first be in a data warehouse. Read More

Lakeside SysTrack 9 asks the question: How is automation changing your helpdesk?

09 Jul 2019

Lakeside is building on their analytics and AI strategy with more reactive and proactive monitoring and healing capabilities in Lakeside SysTrack 9, which is new and GA today. Read More

5 types of cloud skills that IT professionals should know

30 Apr 2019

Cloud computing has spawned a spectrum of new IT roles, and professionals must sharpen their technology expertise to remain competitive in the job market. Review these top skills that IT pros should focus on. Read More

What you need to know about network analytics software

30 Nov 2018

Reality check: Are network analytics tools overhyped? This guide explores the key features of these tools, how they can help and their effect on networking's future. Read More

Verint acquisition of ForeSee gives VOC software an upgrade

11 Feb 2019

By combining Verint and ForeSee, users can capture customer interactions through SMS and customer surveys, as well as through online traffic and digital channels. Read More

After implementation of electronic health records, design rises

29 Jun 2018

Data presentation and interface design will influence how physicians use EHRs in the future. New tools that integrate better with health records will feed off of analyzed data. Read More

How to find a much sought-after data scientist

01 Apr 2019

Every organisation seems to be hunting for a data scientist, but securing the right people with the right skills is a challenge Read More

Veritas acquires Aptare for storage analytics

06 Mar 2019

Veritas acquired storage monitoring software vendor Aptare on the advice of common customers and will integrate its features in NetBackup and other data protection applications. Read More

Data management roles: Data architect vs. data engineer, others

13 Aug 2019

Veteran data pro Michael Bowers differentiates between key data management positions, including their salaries and which ones can add the most business value. Read More